Effective Date: January 30th, 2025
Slade's Heating & Cooling ("Company," "we," "us," or "our") values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, sladesheatingandcooling.com, and interact with our services. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not use our website.
1. Information We Collect
We may collect and process the following types of personal information:
Personal Identification Information: Name, email address, phone number, mailing address, and any other information you provide when contacting us.
Technical Data: IP address, browser type, device type, operating system, and usage details obtained through cookies and analytics tools.
Service-Related Information: Details about the services you request, inquiries, or any communication you send us.
2. How We Use Your Information
We use the information we collect in the following ways:
To provide, operate, and maintain our website and services.
To respond to your inquiries and provide customer support.
To improve our website’s functionality and user experience.
To process transactions and service requests.
To send you updates, promotions, and other marketing communications (you may opt-out at any time).
To comply with legal obligations and protect against fraudulent activities.
3. How We Share Your Information
We do not sell, trade, or rent your personal information. However, we may share your information in the following situations:
Service Providers: We may share information with trusted third-party vendors who assist in website management, marketing, and payment processing.
Legal Compliance: If required by law, we may disclose information to authorities or regulatory bodies.
Business Transfers: If our company undergoes a merger, acquisition, or asset sale, your information may be transferred as part of that process.
4. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can adjust your browser settings to refuse cookies, but this may affect website functionality.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.
6. Your Privacy Rights
You have certain rights regarding your personal information, including:
The right to access, update, or delete your personal information.
The right to opt-out of marketing communications.
The right to restrict or object to data processing in certain situations.
To exercise these rights, please contact us using the information below.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. Please review their policies before providing any personal information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us.